GreenTix Services

Our mission is to offer event organisers an eco-conscious, free alternative to the conventional methods of online ticketing and event registration. We strive to maintain a system that is easy to use and free to the event organiser while continuing to offer a broad range of accounting and reporting features. We offer the highest level of service while maintaining a fee structure that charges less to the consumer than our competitors.

We provide online ticketing and event registration software for any event. It is easy to subscribe as an event organiser, simply click here.

Take advantage of what we have to offer...

• Automated online ticket sales available 24/7
• Absolutely Free services for event organisers
• Lower fees than other online retailers
• Manage multiple events from one easy to use account
• Scalable site design allows for small and large events
• Certified 128-bit Internet security protects you and your fan's privacy
• View real-time transaction histories for your events
• Add your VIP and Complimentary guests to the door list online
• Email your customers with new event information
• Multiple day event and festival ticketing options
• Turn on password protection for private events or ones that require pre-registration
• Effective customer support and order tracking for all tickets sold through GreenTix
• Secure, eco-conscious, bar coded ticket stock for your event!
• Print at home tickets, bar coded tickets, SMS fulfillment
• Begin selling tickets immediately! Click here to sign up as an event organiser!

MORE INFORMATION

What is the setup fee?
There is no setup fee to use the GreenTix engine.

What is the charge to the ticket buyer?
The booking fee is based on the ticket price.

What is the transaction fee to event patrons?
There is no transaction fee.

What is the charge to the ticket seller?
For our basic features, there is no cost to the ticket seller at all. For pricing and advanced options, please consult a support specialist on 1300 369 882.

How are transactions managed and reported?
Transactions are securely managed through the GreenTix engine, a Unix-based application service provider. All data is available in real-time via password protected administrative web pages. Custom reports can be generated and aggregate data is updated daily. You have access to all customer data and can even send bulk, web-rich emails via this system to existing customers.

How do the customers get their tickets?
There are many ways for customers to receive their tickets purchased through GreenTix. We offer you these options so you can fit a solution that best suits your event(s). You choose how you want your customers to receive their tickets: door list, secure bar-coded tickets or print at home. For more information, please click here.

How is GreenTix looking out for the environment?
GreenTix is eco-conscious in many aspects but specifically unique is our ticket stock. If you choose to use our tickets, you will be using secure stock that is printed on a combination of hemp, flax and post consumer paper content. For more information, please click here.

How are the funds from ticket sales credited to our banking institution?
Funds are released via electronic funds transfer 3-5 business days following an event.

Are purchasers notified online that their order is received and verified?
Yes, customers' credit cards are instantly authorised and the customer is given a confirmation number on screen. In addition, a payment confirmation email is automatically set to the patron as well as notification when their tickets are posted.

How are we notified?
The primary way for monitoring your sales is to log into your password protected account administration log-in. Here you can see order totals, summaries by day, detailed customer information and print your Box Office/E-Ticket list. In addition, you can manage your VIP/comp list on line.

How long does it take to set this service up?
15 minutes

How long do we need to commit to using the service?
There is no minimum term length with GreenTix

Is our database owned by us?
The physical database resides on the GreenTix server and you have access to all data through your online tools. We only use customer information to process transactions and manage customer support - you have full ownership of your customer data. You may use the customer information as you see fit and in accordance with our privacy policy.

How do we protect our database?
Access to your event information is protected by an encrypted password/user name combination that only you have access to along with our customer support team. While you are browsing this information online, we use 128-bit encryption to protect other web users from viewing your sensitive account data.

What's the fine print? What are the terms and conditions?
The terms and conditions are listed here.

What's the most secure package you can offer me?
We can customise packages to serve all your ticketing needs for your event. Our capabilities include box office management services that integrate the latest in scanned barcodes on your tickets to maximise the security of your admissions and front gate. We can even re-issue lost tickets. Want to know more? Just give our support team a call on 1300 369 882!